Frequently Asked Questions

1. Do I need a Passport for this cruise?

Yes. The Western Hemisphere Travel Initiative (WHTI) requires all travelers entering or reentering the United States by sea and air travel to be in the possession of a valid passport.

2. How will gratuities be handled for the cruise?

Gratuities of $39 per person for staterooms and $48 per person for suites for the entire cruise will be charged in additional to the final cruise balance on August 15, 2009.

3. Does Royal Caribbean offer Online Check-In?

Yes. Go to Royal Caribbean’s web site – www.royalcaribbean.com, look for “Have a Reservation” and click on “Online Check-In”. Enter your last name, reservation number and complete the Online Check-In process for all the guests in your reservation. Upon successful completion, you will be able to print out a SetSail Pass which will save you from having to fill out forms at the pier.

4. What airport should I fly into and when should I schedule my flights?

Cruise passengers should fly into Tampa International Airport (TPA). Flights should be scheduled to arrive prior to 1 PM on Thursday, December 3, 2009 and depart after 1 PM on Monday, December 7, 2009.

5. How will I get from the Tampa Airport to the Cruise Port?

Royal Caribbean offers shuttle service from Tampa International Airport to the Cruise Port. Transfers can be arranged through Gloucester Travel prior to or upon final balance payment on August 15, 2009. In addition, Gloucester Travel may be able to negotiate more favorable bus transfers once all cruise registrations are finalized and will email all attendees with their transfer options.

6. Why is a Credit Card preferred to a Debit/Check Card on the Group Registration Form?

Gloucester Travel will use the same credit card for all payments. If you use a debit card and forget the date of your second or final cruise payments, you may not have enough funds in your account to cover the payment or the payment may be deducted and you wind up bouncing checks. Gloucester Travel must impose a service fee of $30 for the second time a credit or debit card is declined/changed or a reservation is canceled.

7. Will Royal Caribbean send documents regarding this cruise?

Yes. Royal Caribbean will mail a packet containing cruise documents to all paid-in-full passengers. One booklet will be sent to all guests residing at the same mailing address. If your address changes after your initial cruise registration, please notify Gloucester Travel by email at sales@gloucestertravel.com as soon as possible. Please do not provide Post Office Boxes since Royal Caribbean will not deliver cruise documents to a Post Office Box.

8. Do I need the cruise documents to board the ship?

No. The cruise documents containing helpful information regarding the cruise, luggage designators and immigration cards. The same cruise information can be found on Royal Caribbean’s web site – www.royalcaribbean.com and luggage tags and immigration cards can be picked up at the cruise terminal.